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A Training Revolution: VR For Corporate Training In Melbourne

In the past, your regular corporate training in Melbourne or any other city across the world,  might include a group coming together for one or two days of lengthy instructions, reading and explanations of processes. It can be dull and boring for all participants if not delivered well or if the content is not compelling. Now, VR for corporate and workplace training offers a great number of benefits over traditional methods of company training.

Why VR is a highly effective corporate and industrial training method

A major aspect of VR for training purposes, that is often overlooked, is the fact that the learner (the person being trained) can take part in the training in their own time, and at their own pace. There is no person or intimidating manager there to see them get something wrong or to add social pressure to the task at hand. They are in their own personal training world and because they can complete a task in VR as many times as they like until it is done properly, they can feel free enough to make mistakes without worry or embarrassment. This also makes VR training stand out from other forms of traditional training in that it is easily repeatable for team members for as long as they require it. Related to this repeatable nature of the learning, VR training provides a blanket of safety for new employees. An employee who is required to operate heavy, complicated machinery or handle precious or dangerous objects or materials can try and fail as many times as needed through a VR training program. These ‘safe’ mistakes can be made in a VR environment and learned from immediately and completed to eventual success without the worry of physical injury or major company losses.

Another area of VR training that makes it an excellent option for a company is that a process is entirely controllable. The VR training experience can be the benchmark standard for training every time and does not have to rely entirely on an expert trainer in a face-to-face scenario, following a specific process down to the finest detail. This ability to control the training in VR represents potentially large cost savings to the company, more effective quality control in training and better training outcomes.

The digital nature of the training is also very convenient as it allows for remote learning as required. Sometimes location is a barrier to training but with VR, all staff trainees can learn from the comfort of their own homes, all over the country or in fact from anywhere in the world. This avoids time delays (no need to put off the training) as well as neutralising any time and resources needed to travel to company headquarters or a central location for training. Through VR technology, there is an option to have immediate feedback, informing you of what a trainee is doing correctly or incorrectly right as they do it, sending encouraging messages as they progress through the training.

VR technology allows for quick and seamless ‘skill-share’ workplace training where all employees, no matter their area, whether on-site or in an office, use VR to learn about each other’s skills and jobs. This leads to increased awareness and knowledge of processes across an entire workforce who would normally not be in a position to share direct insights on their work with their colleagues. The ability to do this in a fast and effective manner opens up great opportunities for company innovation through ‘cross-pollination’ as all team members are exposed to all ways of working and can add their ideas to any aspect of the company processes and its products.

While we think of virtual reality training for hard skills such as operating machinery or completing a task by hand, it is also very effective for the development of soft skills and inter-personal and intra-personal skills. Whether interacting one on one with a character in a virtual environment or taking part in a group VR training experience with others in the same virtual environment, employees can sharpen their communications and management skills in VR. How do you deal with an unruly person in a hotel lobby or bar? How do you train security guards to handle difficult situations? How do you prepare bank staff for a potential robbery? How do you ensure that all managers communicate respectfully and use the correct interpersonal protocols? All these situations can be trained in VR.

If that is not enough for you, it goes without saying that VR training can be a genuinely fun and enjoyable experience. By adding unexpected dimensions to the training such as hidden surprises, rewards and elements of game-play, training in VR can even become a recreational activity for your staff!

Clearly there are many compelling benefits to both a company and their employees through incorporating VR in their corporate training! Whatever VR training programs you may require and wherever you might be, Team Creative can design and develop them for you here in Melbourne. Contact us today for a chat 🙂

Frequently Asked Questions: Virtual Reality Technology For Education

1. What are the benefits of workplace VR in Melbourne?

Whether you are in Melbourne or anywhere else, VR enhances workplace training whilst making it more accessible and efficient for employees – including those who are not located close to head office. Along with cost and time benefits, another major incentive to use VR training is safety. Virtual Reality provides employees with a safe and private space to make mistakes and learn from them before entering the physical workplace.

2. What areas of business or industries use VR training?

VR training is now used in all areas of business and across all industries including:

  • Mining
  • Medicine / Healthcare
  • Banking
  • Hospitality
  • Corporate Management
  • Security
  • Education

Each of these industries all others are benefiting from VR technology in their corporate training practices through exposure therapy, privacy, repetition, encouragement and gamification.

3. What are some innovative ways VR training is being used in the workforce?

VR for training is being used in many innovative ways across all sectors in 2023. KFC was an early leader in the field in 2017 when they developed a VR food preparation training experience for new employees. Presented as an Escape Room complete with Colonel Sanders peering at participants from above, the only way for those in training to ‘escape’ was by completing tasks relating to KFC’s food preparation methods. The VR experience provided an employee with an initial tutorial followed by a fun and interactive (and deliberately dark and creepy) cooking environment along with all the tools they would have in the workplace.  This is one of many innovative and creative VR workplace training exercises that has all the secret ingredients needed to leave a lasting impact on any trainees’ memory.

A different method of workplace training with VR was carried out by Walmart who wanted to better prepare employees for peak periods. The large retail chain provided employees with a series of simulated scenarios of what they might experience during their Christmas Holiday rush. The company ran hyper-realistic scenarios for employees to manage, building upon their customer-service and problem solving skills. This program was used in all their nearly 4700 stores and took an 8 hour training day down to just 15 minutes.

Some industries and areas VR workplace training is being used cleverly and has become essential include:

  • Healthcare – students and interns can prepare for medical procedures and speak with simulated patients
  • Hospitality – bartenders and wait staff can run simulated scenarios of dealing with difficult customers, either drunk or aggressive or simply needy.
  • Banking – employees working in banks can learn procedures during a robbery and through immersion and exposure therapy, be less shocked or afraid in similar situations.
  • Workplace relations – solving issues that could arise in an office or company environment and running different scenarios of what could happen. This method is great for budding leaders and managers.

4. How does corporate training include virtual reality in training programs?

In many and varied ways. These days, the entire concept of corporate training has evolved to include VR, an extraordinarily effective new tool for fast and effective, fully immersive, virtual training. Companies are now swapping much of their physical training (and associated high costs and time allocation) for virtual training and in the process are finding a huge range of benefits and uses of VR as a powerful and highly engaging tool to train staff in procedures and practices particular to their workplace or company. There are many instances where VR training is faster, more cost effective and a much more interesting and memorable way to learn company processes. What was once a boring, hours long training seminar for new employees, has even become a game in some areas. KFC  was a leader in the area in 2017 when it turned its cooking procedures training into a virtual escape room! The move saved them countless dollars as what used to take hours, is now a form of training that is completed within less than 30 minutes. VR workplace training is a brand new way to quickly give your staff the confidence and skills they require to be effective in your workplace, whatever their area while saving time and money and building a culture of innovation. It is a brilliant addition to any company’s training arsenal as it leads to increased productivity and confidence in corporate training programs because it is not only effective, it increases the engagement level and immersive nature of the learning.

5. Can all employees use VR for their workplace training?

Yes. People learn in a combination of up to four different ways, often expressing a preference for one or two areas over the others. The ways of learning are:

  1. Visual (seeing / watching)
  2. Auditory (hearing / listening)
  3. Documenting (reading / writing)
  4. Kinesthetic (touch / doing / feeling)

These ways of learning are both physical and internal – the mind uses these representations and copies them internally, assisting recall and memory. Companies are maximising the learning power of virtual reality to present all ways of learning in combination at once, to better suit any one of their employees’ learning needs. Understanding the types of learner and implementing the four learning preferences through VR technology allows companies to develop VR experiences that will not only fully engage their staff but allow them to learn faster and with more satisfaction.

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